Shipping and Handling Policy
Thank you for choosing God Ambassador as your preferred clothing brand. We strive to provide you with the best shopping experience, including efficient shipping and careful handling of your orders. Please review our Shipping and Handling Policy to understand our processes and guidelines.
Shipping Methods and Timeframes
We offer standard shipping to most destinations. The estimated delivery timeframes are as follows:
- Domestic Shipping: 3-7 business days
- International Shipping: 7-14 business days
Please note that these timeframes are approximate and may vary depending on your location and any unforeseen circumstances such as customs delays or natural disasters. We work diligently to ensure timely delivery of your orders.
Shipping Fees
We offer competitive shipping rates based on the destination and weight of your order. The shipping fee will be calculated and displayed during the checkout process. Occasionally, we may offer free shipping promotions for specific products or order amounts. Keep an eye out for any ongoing promotions or subscribe to our newsletter to stay updated on special offers.
Order Processing Time
Once your order is placed, our team will carefully process and prepare it for shipment. Order processing usually takes 1-3 business days, excluding weekends and holidays. During peak seasons or promotional periods, processing times may be slightly longer. Rest assured, we strive to process orders as quickly as possible to get your items on their way to you.
Tracking Your Order
Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment. Please allow a few hours for the tracking information to become available in the carrier's system.
Order Changes and Address Modifications
We understand that situations may arise where you need to make changes to your order or shipping address. If you need to modify your order or update the shipping address, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that changes may not be possible if your order has already been processed or shipped.
Lost or Delayed Shipments
While we strive for smooth and timely deliveries, there may be rare instances where a shipment is lost or delayed. If your order has not arrived within the expected timeframe, please contact our customer support team. We will work with the shipping carrier to investigate the issue and provide a resolution. Please note that in some cases, international shipments may experience customs clearance delays, which are beyond our control.
Customs and Duties
For international orders, please be aware that customs duties, taxes, and fees may be imposed by the destination country. These charges are the responsibility of the recipient and may vary depending on the country's regulations. We recommend checking with your local customs office for more information on potential additional costs.
Handling of Orders
At God Ambassador, we take pride in carefully handling your orders to ensure they reach you in pristine condition. Our team follows strict quality control procedures to inspect, fold, and package each item with care. We use appropriate packaging materials to protect your purchase during transit.
Contact Us
If you have any further questions or need assistance regarding our shipping and handling policy, please don't hesitate to contact our customer support team. We are here to assist you and provide the best possible shopping experience.