Thank you for shopping with God Ambassador. We want you to be completely satisfied with your purchase. If, for any reason, you are not satisfied with your order, we offer a hassle-free return policy to ensure your peace of mind.
Eligibility for Returns
To be eligible for a return, please make sure that:
- The item is unused and in the same condition as when you received it.
- The item is in its original packaging, including all tags and labels.
- The return is initiated within 30 days of the delivery date.
Return Process
To initiate a return, please follow these steps:
-
Contact our customer support team by visiting our Contact Us page or by sending an email to Returns@GodAmbassador.com Provide your order details and the reason for the return.
-
Our customer support team will provide you with a return authorization and further instructions on how to proceed.
-
Pack the item securely in the original packaging, including any accessories or freebies that were included with the order.
-
Ship the item back to us using a trackable shipping service. Please retain the tracking number for your records.
-
Once we receive the returned item and verify its condition, we will process your refund or exchange.
Refunds
For eligible returns, we will issue a refund to your original method of payment within 3 business days of receiving the returned item. Please note that shipping costs are non-refundable, and you will be responsible for the return shipping expenses.
Exchanges
If you would like to exchange your item for a different size, color, or design, please indicate your preference when contacting our customer support team. We will provide further instructions on how to proceed with the exchange.
Damaged or Defective Items
In the rare event that you receive a damaged or defective item, please contact our customer support team immediately. We will work with you to resolve the issue promptly and provide a replacement or refund as necessary.
Contact Us
If you have any further questions or need assistance with a return, please don't hesitate to reach out to our customer support team. We're here to help and ensure your satisfaction.